Lidl Kania Gravy Granules Compensation Claims

Lidl has been obliged to withdraw 2 batches of a gravy granule brand after discovering that they had been contaminated with a paint thinner chemical known as xylene. The supermarket discovered the contamination during standard testing, and customers are advised to return the products to the supermarket, and to avoid eating them. The contamination has been reported to the Food Standards Agency.

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The affected Lidl products are 300 gram Kania gravy granules in both meat and chicken varieties. The affected packets will have best before dates of either October or November 2017. Other varieties of Kania gravy granules are not contaminated, and therefore do not need to be returned. Checking the best before date of your products will allow you to determine whether you need to return them to your local Lidl store. Customers returning affected gravy granules to Lidl stores will be given a full refund.

What is xylene?

The product discovered in the gravy granules is a petrochemical by-product which is often used in solvent products, including paint thinners and inks. The FSA reported that “Exposure to xylene in food products represents a health risk, causing adverse effects such as headache, dizziness, nausea, and vomiting”. The contaminant is known to cause irritation of the mouth, nose, throat and lungs, and may also result in liver and kidney damage, heart problems, and coma in extreme cases. As it poses such a health risk, it is important that people who have purchased the product do not consume it, and should take precautions when sealing the packet or returning it to the store.

What is Lidl doing?

The supermarket discovered the contamination during testing, as is standard for food products in the UK. It has issued a statement, and has also placed warning notices around the store showing the packaging and describing the affected products. It is accepting returns of this product to its stores, and is urging customers to return the product in exchange for a full refund. It has also provided a customer service telephone number for customers with concerns or questions about this product recall. It said in a statement that it was taking the issue very seriously, and will be working with the supplier to discover the reason for the contamination, and will take steps to prevent it in the future. Customers who have already consume the product, or have been affected by the contamination, can seek to file compensation claims for personal injury.

If you have suffered an accident that wasn’t your fault then you may be able to make a claim. Call Tylers today on (freephone): 0800 699 0079 to see if you can make a claim today.